ADDR.com respects your individual privacy.
This Privacy Policy ('Policy') embodies
our commitment to its protection through
adherence to fair electronic information
practices. This Policy puts you, the individual,
in control of how your personal information
is processed. You have our promise that
we will not electronically process your
personal information in any way that is
incompatible with this Policy and will not share any of your information unless
we receive written permission from you.
This Privacy Policy protects your privacy
by:
Informing you about:
- The types of personal information
ADDR.com collects about you through
its Website;
- How it collects that information;
- The general purposes for which it
collects such information;
- The types of organizations to which
it discloses the information;
- The choices and means by which individuals
may limit its use and disclosure.
Empowering you to choose:
-
Whether and how
certain personal information you provide
is used (where such use is unrelated
to the uses for which you originally
disclosed it); and
-
Whether and the
manner in which a third party uses
certain personal information you provide
(where such use is unrelated to the
uses for which you originally disclosed
it).
Assuring you that ADDR.com:
-
Takes reasonable
precautions to protect personal information
from loss, misuse, unauthorized access,
disclosure, alteration or destruction;
-
Implements reasonable
policies and procedures to ensure
that personal information is kept
only for the purposes for which it
has been gathered;
-
Uses reasonable
measures to ensure that we have accurately
and completely recorded the personal
information you have provided; and
-
Provides you reasonable
access to your personal information
as well as procedures for correcting
or modifying that information where
appropriate.
Ensuring accountability
to individuals who believe that ADDR.com
has not complied with these privacy principles.
Getting to Know Our Customers
ADDR.com is in the business
of putting people in touch with other
people. That requires more than simply
offering innovative technical services.
It also requires that we understand you,
our customer, and your needs. Indeed,
we are the Internet's leading domain name
registrar and web hosting company because
we have taken the time to get acquainted
with our customers.
We get to know you primarily
through the information you provide to
us when signing up for, or using, one
or more of our services. The information
you provide ranges from basic contact
information, to payment information,
to the technical coordinates of your
host servers. The application for web
hosting registration found at www.ADDR.com
is a representative illustration of the
information we request of you. All of
the information we request from you when
purchasing our services is obligatory
unless otherwise noted on the relevant
form. When you purchase our services,
you agree to provide and maintain accurate,
complete and updated information.
After you have signed
up for our services, we may be in communication
with you about your account, technical
questions you may have about services
provided by us, or any other matter relating
to those services. Those communications
are essential to our relationship with
you and to our ability to provide you
with quality services that are responsive
to your needs. At the same time, those
communications give us helpful insights
about you, your preferences and the ways
in which we might improve our services.
We therefore may maintain this information
for future use.
For operational and quality
assurance purposes, we take note of whether
and how you use the information and services
that we provide, such as by recording
site traffic patterns and by maintaining
log files of users' access to site files.
The information we receive
from or about you is stored on systems
designed to prevent the loss, misuse,
unauthorized access, disclosure, alteration
or destruction of that information. We
also encrypt your transmission of sensitive
information to us (e.g., credit card numbers,
account passwords) in the interest of
heightened privacy protection and information
integrity. Transactions within our account
manager and purchase flows use Secure
Sockets Layer (SSL) encryption when transmitting
data from your connection to our systems.
You may click the lock icon within your
web browser to verify the authenticity
of any or our SSL certificates.
Information Corrections or Changes
You have the ability
to correct or change certain information
in our records, such as your address and
contact information. The process for changing
your information begins at http://www.addr.com/cp/accmng_updcontactinfo.htm.
You may change this information at any
time and as often as necessary. If you
need assistance or have questions about
correcting information, you can contact
us via e-mail at support@addr.com
How We Put Information
to Good Use
We use information about
you for purposes of monitoring and improving
our internal operations, as well as to
ensure we: (i) bill you properly, (ii)
administer your account in accordance
with your agreements with us, and (iii)
properly perform the services you have
requested.
We also use the information
we collect to monitor and improve our
internal operations, as well as to improve
the experience of users in our network
of sites. For example, we may correlate
Website traffic information with data
about individual users. This data helps
us to determine how much our customers
use parts of the site, allowing us to
enhance it to fit the needs of as many
of our customers as possible. We may also
break down overall usage statistics according
to customers' domain names, browser types,
and MIME types by reading this information
from the browser string (information contained
in every user's browser).
Another example of our
use of information to enhance the experience
of users in our network of sites is our
reliance on cookie files. We use cookie
files to make it easier for users to access
our site or services. A cookie file is
a small data file that certain Websites
write to your hard drive when you visit
them. A cookie file can contain information
such as a user ID that the site uses to
track the pages you have visited. However,
the only personal information a cookie
can contain is information you supply
yourself. A cookie cannot read data off
your hard disk or read cookie files created
by other sites. We use cookies to track
user traffic patterns (as described above)
when you register for ADDR.com services.
When you register, we may use a cookie
to store a unique, random user ID. We
use this ID to identify you anonymously
in our database and to track the pages
you visit on our site.
If you have set your
browser to warn you before accepting cookies,
you will receive the warning message with
each cookie. You may refuse cookies by
turning them off in your browser; however,
some of our web pages may require a cookie
for access.
Finally, we use the information
we collect to direct important notices
and information affecting your account
or services, as well as to provide general
information that may be of interest to
you, including newsletters, surveys, contest
and sweepstake announcements, and information
about our service or product offerings
or the offerings of our business affiliates.
You may opt-out of receiving information
from us simply by notifying us of your
desire in accordance with the opt-out
instructions contained in any information
message you receive from us. Note, however,
that in order to fulfill our service obligations
to you, we must continue sending you notices
and other important information affecting
your account or services.
With Whom We
May Share Information
Pursuant to arrangements
with Internet Corporation for Assigned
Names and Numbers ('ICANN'), we compile
and maintain a publicly accessible registration
database that includes basic information
about each domain name registered with
us, including the names, telephone numbers
and e-mail addresses of individuals designated
as points of contact for a given domain
name. Whether or not applicable domain
name registration fees have been paid
is also publicly accessible. With the
gradual continued privatization of the
Domain Name System, and consistent with
the rules or policies applicable to that
system, or to comply with any changes
in law or regulation, we may, if appropriate,
take steps to restrict the accessibility
and amount of personally identifying information
available in the registration database
When you register a domain
name through us, we must disclose your
domain name and its associated Internet
Protocol ("IP") numbers to the
appropriate registry in order to make
your chosen domain name a functional address
on the Internet. Certain registries also
require that we disclose to them the names,
postal addresses, telephone and fax numbers,
and e-mail addresses of individuals designated
as the registrant or points of contact
for a given domain name. Each registry
discloses certain portions (and in some
cases all) of the information we are required
to provide to them about your domain name
registration. For example, each registry
discloses at least each registered domain
name and its associated IP numbers ("TLD
zone files") to TLD server administrators
so that the domain name is capable of
functioning as an address on the Internet.
Consistent with the current rules and
policies for the Domain Name System, such
registries also disclose the TLD zone
files to other interested persons, provided
those persons agree, among other things,
not to use the TLD zone files for improper
purposes, including the transmission of
unsolicited commercial e-mail. Similarly,
each registry may compile and maintain
a publicly accessible database that includes
basic information about each domain name
registered with that registry, including
the names, telephone and fax numbers,
and e-mail addresses of individuals designated
as the registrant or points of contact
for a given domain name.
We may share certain
information about you with those of our
vendors who are responsible for handling
your account or performing other services
that you require (including vendors who
may update your credit card expiration
date and credit card account number if
you choose our auto-renew feature). Although
we may share sensitive financial information
(i.e., credit card numbers, banking information),
security information (e.g., account passwords)
and personal communications (e.g., personal
e-mail messages or message board postings)
with such vendors where necessary and
appropriate, we will not share such information
with other third parties, except in response
to formal requests (e.g., subpoena or
court order) made in connection with litigation,
arbitration, or criminal proceedings directly
relating to a domain name registration
or other services we provide, or as directed
by you or your agent.
Additionally, we may
share the information stored on the publicly
accessible registration database, as well
as other information that is not of a
sensitive nature, with carefully selected
business partners, including those who
offer services that complement those provided
by us or which may otherwise be of interest
to you.
Please note, however,
that consistent with the current rules
and policies for the Domain Name System,
information about you must remain available
in the publicly accessible registration
database.
Our Accountability
to You
By purchasing our services,
you obtain the protections of, and consent
to the data processing practices described
in, this Privacy Policy. When you purchase
our services, you also represent to us
that you have provided notice to, and
obtained consent from, any third party
individuals whose personal data you supply
to us with regard to: (i) the purposes
for which such third party's personal
data have been collected, (ii) the intended
recipients or categories of recipients
of the third party's personal data, (iii)
which of the third party's data are obligatory
and which data, if any, are voluntary,
and (iv) how the third party can access
and, if necessary, rectify the data held
about them.
In addition to the privacy
protections that we provide, our employees,
agents and business partners are independently
responsible for ensuring compliance with
this Privacy Policy, as described below.
Employee Accountability
Only those ADDR.com employees
that have a legitimate business purpose
for accessing and handling personal information
obtained by us are given authorization
to do so. The unauthorized access or use
of such information by a ADDR.com employee
is prohibited and constitutes grounds
for disciplinary action.
Additionally, our information
management systems are configured in such
a way as to block or inhibit employees
from accessing information that they have
no authority to access.
The Accountability of ADDR.com's
Agents and Business Partners
Our trusted vendors and
business partners are responsible for
processing or handling some of the information
that we receive. These vendors and business
partners are not authorized to use such
information for purposes beyond those
specified by us and are required to preserve
the confidentiality with which we treat
such information.
If you feel that ADDR.com,
or any of our agents, representatives
or employees, is violating this Privacy
Policy, please contact us via e-mail at
support@addr.com,
by telephone at 1-877-528-4850
or by postal mail at:
ADDR.com, Inc.
560 S. Winchester Blvd.
Floor 5
San Jose, CA 95128
Notification of Changes
We will post any changes
to this Privacy Policy 30 days before
their effective date so you will always
know what information we collect, how
we use it, and under what circumstances,
if any, we disclose it. You are responsible
for periodically checking our Website
for changes to this Privacy Policy.
If you have any questions regarding this
Privacy Policy, please contact support@addr.com. |